Privacy Policy
MS SOLUTION Co., Ltd. (hereinafter referred to as the “Company”) establishes and complies with the following policy in accordance with Article 34 of the Personal Information Protection Act to protect the personal information of customers.
1. Purpose of Collecting and Using Personal Information
The Company collects and uses only the minimum personal information necessary for purposes such as verifying and responding to customer inquiries and handling complaints.
2. Items of Personal Information Collected
- Company Name
- Name
- Job Title
- Phone Number
- Email and other identifying information
3. Retention and Usage Period of Personal Information
The collected personal information is retained until the purpose of collection and use is achieved or until a deletion request is made by the customer. For the purpose of managing inquiry history, the data may be kept for up to 3 years in accordance with the Enforcement Decree of the Public Records Management Act.
4. Provision of Personal Information to Third Parties
In principle, the Company does not provide personal information to third parties without the customer's consent. If third-party provision becomes necessary in the future, it will be done only after obtaining prior consent.
※ Currently, no personal information is being provided to third parties.
5. User Rights and Consequences of Refusal
Customers have the right to refuse the collection and provision of personal information. However, refusal to consent to the collection of required items may limit the use of certain services, such as submitting inquiries.
This policy is effective as of June 4, 2025.